Customer Care
We are here to help with your order.
Questions about a product, an order, shipping, returns or account access? Email our customer care team and we will help you as soon as we can.
Customer service email: lorenapezzullovip@hotmail.com
Order help
Include your order number, the email used at checkout and a short note about what you need.
Product questions
Ask us about product size, texture, scent, routine pairing or how to choose between similar items.
Returns
Please contact us before sending anything back so we can confirm the right return steps for your order.
Policies
Review our shipping, returns, privacy and terms pages for details about shopping with Wagwares Botanica.